Reimagining How AI Listens to the Unspoken Needs of Job Seekers
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
JobbOx
JobbOx
JobbOx
JobbOx
JobbOx
Redefined
RedefineD
RedefineD
RedefineD
Redefined
Be the First in Line for Your Dream Job
Be the First in Line for Your Dream Job
Be the First in Line for Your Dream Job
Be the First in Line for Your Dream Job
As part of a class project, I redesigned JobBox as the sole UX Designer. The goal was to make the job search more personalized and engaging for users through AI-driven insights and gamified interactions—leading to a 95% task success rate in usability testing.
As part of a class project, I redesigned JobBox as the sole UX Designer. The goal was to make the job search more personalized and engaging for users through AI-driven insights and gamified interactions—leading to a 95% task success rate in usability testing.
As part of a class project, I redesigned JobBox as the sole UX Designer. The goal was to make the job search more personalized and engaging for users through AI-driven insights and gamified interactions—leading to a 95% task success rate in usability testing.
As part of a class project, I redesigned JobBox as the sole UX Designer. The goal was to make the job search more personalized and engaging for users through AI-driven insights and gamified interactions—leading to a 95% task success rate in usability testing.
As part of a class project, I redesigned JobBox as the sole UX Designer. The goal was to make the job search more personalized and engaging for users through AI-driven insights and gamified interactions—leading to a 95% task success rate in usability testing.
the landscape
the landscape
the landscape
the landscape
JobbOx
JobbOx
JobbOx
JobbOx
JobbOx
What is jobbox?
What is jobbox?
JobBox.cc is a job search tool to streamline the job application process by organizing job alert emails into a personalized dashboard. By connecting to your Gmail account, it aggregates and ranks job listings, helping you quickly access and apply to the most relevant opportunities without sifting through your inbox.
JobBox.cc is a job search tool to streamline the job application process by organizing job alert emails into a personalized dashboard. By connecting to your Gmail account, it aggregates and ranks job listings, helping you quickly access and apply to the most relevant opportunities without sifting through your inbox.
JobBox.cc is a job search tool to streamline the job application process by organizing job alert emails into a personalized dashboard. By connecting to your Gmail account, it aggregates and ranks job listings, helping you quickly access and apply to the most relevant opportunities without sifting through your inbox.
JobBox.cc is a job search tool to streamline the job application process by organizing job alert emails into a personalized dashboard. By connecting to your Gmail account, it aggregates and ranks job listings, helping you quickly access and apply to the most relevant opportunities without sifting through your inbox.
JobBox.cc is a job search tool to streamline the job application process by organizing job alert emails into a personalized dashboard. By connecting to your Gmail account, it aggregates and ranks job listings, helping you quickly access and apply to the most relevant opportunities without sifting through your inbox.
my prompt
my prompt
my prompt
my prompt
problem space
problem space
problem space
problem space
problem space
Collect job seeker preference
Collect job seeker preference
Collect job seeker preference
Collect job seeker preference
Collect job seeker preference
Currently the rank jobs algo is based on basic criteria using the job alert email title. How might we help job seekers better rank the jobs they received?
Currently the rank jobs algo is based on basic criteria using the job alert email title. How might we help job seekers better rank the jobs they received?
Currently the rank jobs algo is based on basic criteria using the job alert email title. How might we help job seekers better rank the jobs they received?
Currently the rank jobs algo is based on basic criteria using the job alert email title. How might we help job seekers better rank the jobs they received?
Currently the rank jobs algo is based on basic criteria using the job alert email title. How might we help job seekers better rank the jobs they received?
problem discovery
problem discovery
problem discovery
problem discovery
Current Scenario Analysis
Current Scenario Analysis
Current Scenario Analysis
Current Scenario Analysis
Current Scenario Analysis
first why?
first why?
first why?
first why?
Job Recommendations Lack Personalization
Job Recommendations Lack Personalization
Job Recommendations Lack Personalization
Job Recommendations Lack Personalization
Job Recommendations Lack Personalization
Users receive generic job listings, leading to low engagement.
Users receive generic job listings, leading to low engagement.
Users receive generic job listings, leading to low engagement.
Users receive generic job listings, leading to low engagement.
Users receive generic job listings, leading to low engagement.
second why?
second why?
second why?
second why?
Static System That Doesn’t Evolve
Static System That Doesn’t Evolve
Static System That Doesn’t Evolve
Static System That Doesn’t Evolve
Static System That Doesn’t Evolve
No adaptation to job seekers’ changing career goals over time.
Users experience cognitive overload, leading to disengagement.
No adaptation to job seekers’ changing career goals over time.
Users experience cognitive overload, leading to disengagement.
No adaptation to job seekers’ changing career goals over time.
Users experience cognitive overload, leading to disengagement.
No adaptation to job seekers’ changing career goals over time.
Users experience cognitive overload, leading to disengagement.
No adaptation to job seekers’ changing career goals over time.
Users experience cognitive overload, leading to disengagement.
third why?
third why?
third why?
third why?
No User Input to Improve Rankings
No User Input to Improve Rankings
No User Input to Improve Rankings
No User Input to Improve Rankings
No User Input to Improve Rankings
No feedback loop to refine future job matches based on user interactions.
No feedback loop to refine future job matches based on user interactions.
No feedback loop to refine future job matches based on user interactions.
No feedback loop to refine future job matches based on user interactions.
No feedback loop to refine future job matches based on user interactions.
my process
my process
my process
my process
How did i solve the problem?
How did i solve the problem?
How did i solve the problem?
How did i solve the problem?
01
01
01
Identified Key Pain Points Through Research
Identified Key Pain Points Through Research
Identified Key Pain Points Through Research
Identified Key Pain Points Through Research
Conducted user interviews, scenario testing, and competitive analysis to understand why users were disengaged
Conducted user interviews, scenario testing, and competitive analysis to understand why users were disengaged
Conducted user interviews, scenario testing, and competitive analysis to understand why users were disengaged
Conducted user interviews, scenario testing, and competitive analysis to understand why users were disengaged
02
02
02
Reimagined the Onboarding Experience
Reimagined the Onboarding Experience
Reimagined the Onboarding Experience
Reimagined the Onboarding Experience
Redesigned the onboarding process using progressive disclosure and gamified elements like a “Would You Rather” quiz to uncover hidden user preferences and reduce friction in setup
Redesigned the onboarding process using progressive disclosure and gamified elements like a “Would You Rather” quiz to uncover hidden user preferences and reduce friction in setup
Redesigned the onboarding process using progressive disclosure and gamified elements like a “Would You Rather” quiz to uncover hidden user preferences and reduce friction in setup
Redesigned the onboarding process using progressive disclosure and gamified elements like a “Would You Rather” quiz to uncover hidden user preferences and reduce friction in setup
03
03
03
Integrated AI-Driven Personalization Features
Integrated AI-Driven Personalization Features
Integrated AI-Driven Personalization Features
Leveraged AI to analyze resumes and user inputs to suggest job titles, identify skill gaps, and generate personalized job matches
Leveraged AI to analyze resumes and user inputs to suggest job titles, identify skill gaps, and generate personalized job matches
Leveraged AI to analyze resumes and user inputs to suggest job titles, identify skill gaps, and generate personalized job matches
04
04
04
Iterated Through Usability
Testing
Iterated Through Usability
Testing
Iterated Through Usability Testing
Led multiple rounds of testing (paper to mid-fi prototypes), gathered feedback, and improved the UX—resulting in a 95% task success rate
Led multiple rounds of testing (paper to mid-fi prototypes), gathered feedback, and improved the UX—resulting in a 95% task success rate
Led multiple rounds of testing (paper to mid-fi prototypes), gathered feedback, and improved the UX—resulting in a 95% task success rate
03
Integrated AI-Driven Personalization Features
Integrated AI-Driven Personalization Features
Leveraged AI to analyze resumes and user inputs to suggest job titles, identify skill gaps, and generate personalized job matches
Leveraged AI to analyze resumes and user inputs to suggest job titles, identify skill gaps, and generate personalized job matches
04
Iterated Through Usability Testing
Iterated Through Usability Testing
Led multiple rounds of testing (paper to mid-fi prototypes), gathered feedback, and improved the UX—resulting in a 95% task success rate
Led multiple rounds of testing (paper to mid-fi prototypes), gathered feedback, and improved the UX—resulting in a 95% task success rate
solution
solution
solution
solution
"Can AI read between the lines of your job search?"
"Can AI read between the lines of your job search?"
"Can AI read between the lines of your job search?"
"Can AI read between the lines of your job search?"
"Can AI read between the lines of your job search?"
What if we combine them?
What if we combine them?
What if we combine them?
What if we combine them?
What if we combine them?
Human Preferences
Human Preferences
Human Preferences
Human Preferences
Human Preferences
AI Insights
AI Insights
AI Insights
AI Insights
AI Insights
Career Discovery
Career Discovery
Career Discovery
Career Discovery
Career Discovery
change to user flow
change to user flow
change to user flow
change to user flow
What change did I actually make?
What change did I actually make?
What change did I actually make?
What change did I actually make?
What change did I actually make?
BEFORE
BEFORE
BEFORE
BEFORE
BEFORE
basic email sorting experience
basic email sorting experience
basic email sorting experience
basic email sorting experience
basic email sorting experience
Problems with this flow
Problems with this flow
problem#1
problem#1
problem#1
No user context
No user context
No user context
No user context
System has no understanding of what the user is looking for in job opportunities
System has no understanding of what the user is looking for in job opportunities
System has no understanding of what the user is looking for in job opportunities
System has no understanding of what the user is looking for in job opportunities
problem#2
problem#2
problem#2
Limited data parsing
Limited data parsing
Limited data parsing
Limited data parsing
Only subject lines processed. Missing valuable details in email body content
Only subject lines processed. Missing valuable details in email body content
Only subject lines processed. Missing valuable details in email body content
Only subject lines processed. Missing valuable details in email body content
problem#3
problem#3
problem#3
No Organization
No Organization
No Organization
No Organization
Jobs displayed without any meaningful structure or filtering options
Jobs displayed without any meaningful structure or filtering options
Jobs displayed without any meaningful structure or filtering options
Jobs displayed without any meaningful structure or filtering options
problem#4
High user effort
High user effort
Manual scanning of all listings required to find relevant opportunities
Manual scanning of all listings required to find relevant opportunities
AFTER
AFTER
AFTER
AFTER
AFTER
intent-driven onboarding user flow
intent-driven onboarding user flow
intent-driven onboarding user flow
intent-driven onboarding user flow
intent-driven onboarding user flow
Benefits of this user flow
Benefits of this user flow
benefit#1
benefit#1
benefit#1
benefit#1
User Agency
User Agency
User Agency
User Agency
User Agency
Users actively define their career interests rather than passive email scanning
Users actively define their career interests rather than passive email scanning
Users actively define their career interests rather than passive email scanning
Users actively define their career interests rather than passive email scanning
Users actively define their career interests rather than passive email scanning
benefit#2
benefit#2
benefit#2
benefit#2
Multi-dimensional
Multi-dimensional
Multi-dimensional
Multi-dimensional
Multi-dimensional
Captures explicit and implicit preferences across multiple career dimensions
Captures explicit and implicit preferences across multiple career dimensions
Captures explicit and implicit preferences across multiple career dimensions
Captures explicit and implicit preferences across multiple career dimensions
Captures explicit and implicit preferences across multiple career dimensions
benefit#3
benefit#3
benefit#3
benefit#3
GAMIFIED ENGAGEMENT
GAMIFIED ENGAGEMENT
GAMIFIED ENGAGEMENT
GAMIFIED ENGAGEMENT
GAMIFIED ENGAGEMENT
Interactive elements make preference collection feel less like a formal survey
Interactive elements make preference collection feel less like a formal survey
Interactive elements make preference collection feel less like a formal survey
Interactive elements make preference collection feel less like a formal survey
Interactive elements make preference collection feel less like a formal survey
benefit#4
benefit#4
benefit#4
benefit#4
guided discovery
guided discovery
guided discovery
guided discovery
guided discovery
Reduces decision fatigue by providing smart suggestions and structured options
Reduces decision fatigue by providing smart suggestions and structured options
Reduces decision fatigue by providing smart suggestions and structured options
Reduces decision fatigue by providing smart suggestions and structured options
Reduces decision fatigue by providing smart suggestions and structured options
benefit#5
benefit#5
benefit#5
benefit#5
AI-POWERED
AI-POWERED
AI-POWERED
AI-POWERED
AI-POWERED
Leveraging AI at each stage to enhance UX
Leveraging AI at each stage to enhance UX
Leveraging AI at each stage to enhance UX
Leveraging AI at each stage to enhance UX
Leveraging AI at each stage to enhance UX
solution
solution
solution
solution
the new user onboarding in a snapshot
the new user onboarding in a snapshot
the new user onboarding in a snapshot
the new user onboarding in a snapshot
the new user onboarding in a snapshot
breakdown
breakdown
breakdown
breakdown
Sign in page
Sign in page
Sign in page
Sign in page
Sign in page
The screen is designed to inform users about how Jobbox works and reassures them about their privacy concerns to connect their Gmail account. The user has all the information in one place so that they can make an informed decision to sign in
The screen is designed to inform users about how Jobbox works and reassures them about their privacy concerns to connect their Gmail account. The user has all the information in one place so that they can make an informed decision to sign in
The screen is designed to inform users about how Jobbox works and reassures them about their privacy concerns to connect their Gmail account. The user has all the information in one place so that they can make an informed decision to sign in
The screen is designed to inform users about how Jobbox works and reassures them about their privacy concerns to connect their Gmail account. The user has all the information in one place so that they can make an informed decision to sign in
The screen is designed to inform users about how Jobbox works and reassures them about their privacy concerns to connect their Gmail account. The user has all the information in one place so that they can make an informed decision to sign in
step 1 of onboarding
step 1 of onboarding
step 1 of onboarding
step 1 of onboarding
step 1 of onboarding
Using progressive disclosure, the user goes through 4 steps to build their profile. They can also skip the step and later fill it in their profile.
The user is asked to search and select the most relevant job title which later the AI analyzes and suggests them more job titles which they can rank according to their interest
Users can select multiple levels of roles which they are looking for
Users can add companies they are interested in to not miss opportunities from them
Using progressive disclosure, the user goes through 4 steps to build their profile. They can also skip the step and later fill it in their profile.
The user is asked to search and select the most relevant job title which later the AI analyzes and suggests them more job titles which they can rank according to their interest
Users can select multiple levels of roles which they are looking for
Users can add companies they are interested in to not miss opportunities from them
Using progressive disclosure, the user goes through 4 steps to build their profile. They can also skip the step and later fill it in their profile.
The user is asked to search and select the most relevant job title which later the AI analyzes and suggests them more job titles which they can rank according to their interest
Users can select multiple levels of roles which they are looking for
Users can add companies they are interested in to not miss opportunities from them
Using progressive disclosure, the user goes through 4 steps to build their profile. They can also skip the step and later fill it in their profile.
The user is asked to search and select the most relevant job title which later the AI analyzes and suggests them more job titles which they can rank according to their interest
Users can select multiple levels of roles which they are looking for
Users can add companies they are interested in to not miss opportunities from them
Using progressive disclosure, the user goes through 4 steps to build their profile. They can also skip the step and later fill it in their profile.
The user is asked to search and select the most relevant job title which later the AI analyzes and suggests them more job titles which they can rank according to their interest
Users can select multiple levels of roles which they are looking for
Users can add companies they are interested in to not miss opportunities from them
step 2 of onboarding
step 2 of onboarding
step 2 of onboarding
step 2 of onboarding
step 2 of onboarding
The AI concludes with the fields in which they have industry knowledge and also analyzes the skills that are missing in their resume.
This is analyzed by the general information about what skills that are commonly added in the resumes of such fields to give the users more insight
The AI concludes with the fields in which they have industry knowledge and also analyzes the skills that are missing in their resume.
This is analyzed by the general information about what skills that are commonly added in the resumes of such fields to give the users more insight
The AI concludes with the fields in which they have industry knowledge and also analyzes the skills that are missing in their resume.
This is analyzed by the general information about what skills that are commonly added in the resumes of such fields to give the users more insight
The AI concludes with the fields in which they have industry knowledge and also analyzes the skills that are missing in their resume.
This is analyzed by the general information about what skills that are commonly added in the resumes of such fields to give the users more insight
The AI concludes with the fields in which they have industry knowledge and also analyzes the skills that are missing in their resume.
This is analyzed by the general information about what skills that are commonly added in the resumes of such fields to give the users more insight
step 3 of onboarding
step 3 of onboarding
step 3 of onboarding
step 3 of onboarding
step 3 of onboarding
Instead of the boring approach of selecting preferences, I wanted to gamify this step and allow users to choose their preferences with a small 5 question card game of would you rather
This will help provide input on what type of work environment do users prefer.
Also, it would prompt the user to think what they actually prefer instead of blindly choosing several random options they would usually see on other jobsites
Instead of the boring approach of selecting preferences, I wanted to gamify this step and allow users to choose their preferences with a small 5 question card game of would you rather
This will help provide input on what type of work environment do users prefer.
Also, it would prompt the user to think what they actually prefer instead of blindly choosing several random options they would usually see on other jobsites
Instead of the boring approach of selecting preferences, I wanted to gamify this step and allow users to choose their preferences with a small 5 question card game of would you rather
This will help provide input on what type of work environment do users prefer.
Also, it would prompt the user to think what they actually prefer instead of blindly choosing several random options they would usually see on other jobsites
Instead of the boring approach of selecting preferences, I wanted to gamify this step and allow users to choose their preferences with a small 5 question card game of would you rather
This will help provide input on what type of work environment do users prefer.
Also, it would prompt the user to think what they actually prefer instead of blindly choosing several random options they would usually see on other jobsites
Instead of the boring approach of selecting preferences, I wanted to gamify this step and allow users to choose their preferences with a small 5 question card game of would you rather
This will help provide input on what type of work environment do users prefer.
Also, it would prompt the user to think what they actually prefer instead of blindly choosing several random options they would usually see on other jobsites
step 4 of onboarding
step 4 of onboarding
step 4 of onboarding
step 4 of onboarding
step 4 of onboarding
Incase the user feels the card game did not cover all their workplace preferences, I have provided a space for them where they can highlight their needs. Also, by giving them suggestions it would reduce their cognitive load and provide them guided insight
Users can set their location preference for their desired job role to get more personalized suggestions
Incase the user feels the card game did not cover all their workplace preferences, I have provided a space for them where they can highlight their needs. Also, by giving them suggestions it would reduce their cognitive load and provide them guided insight
Users can set their location preference for their desired job role to get more personalized suggestions
Incase the user feels the card game did not cover all their workplace preferences, I have provided a space for them where they can highlight their needs. Also, by giving them suggestions it would reduce their cognitive load and provide them guided insight
Users can set their location preference for their desired job role to get more personalized suggestions
Incase the user feels the card game did not cover all their workplace preferences, I have provided a space for them where they can highlight their needs. Also, by giving them suggestions it would reduce their cognitive load and provide them guided insight
Users can set their location preference for their desired job role to get more personalized suggestions
Incase the user feels the card game did not cover all their workplace preferences, I have provided a space for them where they can highlight their needs. Also, by giving them suggestions it would reduce their cognitive load and provide them guided insight
Users can set their location preference for their desired job role to get more personalized suggestions
Dashboard
Dashboard
Dashboard
Dashboard
Dashboard
The job board is designed in a manner to make the job postings more scannable and relevant according to the user preferences set during onboarding
Users can also filter more options and do not have to stick to their previously set preferences
The job board is designed in a manner to make the job postings more scannable and relevant according to the user preferences set during onboarding
Users can also filter more options and do not have to stick to their previously set preferences
The job board is designed in a manner to make the job postings more scannable and relevant according to the user preferences set during onboarding
Users can also filter more options and do not have to stick to their previously set preferences
The job board is designed in a manner to make the job postings more scannable and relevant according to the user preferences set during onboarding
Users can also filter more options and do not have to stick to their previously set preferences
The job board is designed in a manner to make the job postings more scannable and relevant according to the user preferences set during onboarding
Users can also filter more options and do not have to stick to their previously set preferences
The aftermath of the design
The aftermath of the design
The aftermath of the design
The aftermath of the design
The aftermath of the design
9/10
9/10
9/10
9/10
Found it more engaging and saw value in the experience
Found it more engaging and saw value in the experience
Found it more engaging and saw value in the experience
Learnings I will take forward to my next adventure
Learnings I will take forward to my next adventure
Learnings I will take forward to my next adventure
Learnings I will take forward to my next adventure
Learnings I will take forward to my next adventure
Complexity is Often a Sign of Misalignment—Not Just Bad UX. Good UX is about making sure users never have to guess
Complexity is Often a Sign of Misalignment—Not Just Bad UX. Good UX is about making sure users never have to guess
Realizing how design can bridge silos. I acted as a translator between ops, engineering, and product—turning vague frustrations into actionable flows
Realizing how design can bridge silos. I acted as a translator between ops, engineering, and product—turning vague frustrations into actionable flows
Group effort always brings success home, one person cannot have the “best” ideas everytime, and combined insights from the team lead to a better outcome
Group effort always brings success home, one person cannot have the “best” ideas everytime, and combined insights from the team lead to a better outcome
want to see more of my work?
want to see more of my work?
here’s a project you might like
here’s a project you might like
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