Smart Management System to Streamline Operations Between Wholesalers and Retailers
Smart Management System to Streamline Operations Between Wholesalers and Retailers
As part of my internship, I redesigned Storeplus.AI as the sole UX Designer. I collaborated with a team of 1 Product Manager and 2 Developers to build a platform that made inventory management smoother and daily operations faster—boosting efficiency by 24%
As part of my internship, I redesigned Storeplus.AI as the sole UX Designer. I collaborated with a team of 1 Product Manager and 2 Developers to build a platform that made inventory management smoother and daily operations faster—boosting efficiency by 24%
As part of my internship, I redesigned Storeplus.AI as the sole UX Designer. I collaborated with a team of 1 Product Manager and 2 Developers to build a platform that made inventory management smoother and daily operations faster—boosting efficiency by 24%
As part of my internship, I redesigned Storeplus.AI as the sole UX Designer. I collaborated with a team of 1 Product Manager and 2 Developers to build a platform that made inventory management smoother and daily operations faster—boosting efficiency by 24%
the landscape
the landscape
WHAT IS STOREPLUS.AI?
StorePlus.AI is a smart management system developed for the company Almach Labs which it brings everything—inventory tracking, order management, and communication—into one simple platform.
StorePlus.AI is a smart management system developed for the company Almach Labs which it brings everything—inventory tracking, order management, and communication—into one simple platform.
StorePlus.AI is a smart management system developed for the company Almach Labs which it brings everything—inventory tracking, order management, and communication—into one simple platform.
StorePlus.AI is a smart management system developed for the company Almach Labs which it brings everything—inventory tracking, order management, and communication—into one simple platform.
“With Storeplus, businesses can stay organized, avoid delays and work together more smoothly”
“With Storeplus, businesses can stay organized, avoid delays and work together more smoothly”
BEFORE
BEFORE
AFTER
AFTER
the landscape
the landscape
WHAT WAS THE SCENARIO?
WHAT WAS THE SCENARIO?
As Almach Labs prepared to scale StorePlus, they realized their existing workflow wasn’t keeping up. Operational delays, order errors, and low user satisfaction highlighted the urgent need for a smarter, more efficient system.
As Almach Labs prepared to scale StorePlus, they realized their existing workflow wasn’t keeping up. Operational delays, order errors, and low user satisfaction highlighted the urgent need for a smarter, more efficient system.
KEY USER PAIN POINTS
KEY USER PAIN POINTS
KEY USER PAIN POINTS
KEY USER PAIN POINTS
FINDING #1
Inconsistent data inputs and lack of real-time visibility led to difficulty to track inventory status resulting in confusion and frequent errors.
Inconsistent data inputs and lack of real-time visibility led to difficulty to track inventory status resulting in confusion and frequent errors.
Inconsistent data inputs and lack of real-time visibility led to difficulty to track inventory status resulting in confusion and frequent errors.
FINDING #2
Poor communication touchpoints and scattered order flows resulted in missed updates, delayed processing, and manual follow-ups
Poor communication touchpoints and scattered order flows resulted in missed updates, delayed processing, and manual follow-ups
Poor communication touchpoints and scattered order flows resulted in missed updates, delayed processing, and manual follow-ups
FINDING #3
Overly complex inventory actions increased user effort, causing frustration and reduced task efficiency
Overly complex inventory actions increased user effort, causing frustration and reduced task efficiency
Overly complex inventory actions increased user effort, causing frustration and reduced task efficiency
HOW DID I SOLVE THE PROBLEM?
01
Uncovered Key Frictions Through User Research
Uncovered Key Frictions Through User Research
Uncovered Key Frictions Through User Research
Uncovered Key Frictions Through User Research
Led heuristic evaluation, SUS, stakeholder interviews and on-site observations to identify gaps
Led heuristic evaluation, SUS, stakeholder interviews and on-site observations to identify gaps
Led heuristic evaluation, SUS, stakeholder interviews and on-site observations to identify gaps
Led heuristic evaluation, SUS, stakeholder interviews and on-site observations to identify gaps
02
Audited Systems to Inform Strategic Design
Audited Systems to Inform Strategic Design
Audited Systems to Inform Strategic Design
Audited Systems to Inform Strategic Design
Benchmarked legacy tools and competitors to pinpoint inefficiencies and define UX opportunities
Benchmarked legacy tools and competitors to pinpoint inefficiencies and define UX opportunities
Benchmarked legacy tools and competitors to pinpoint inefficiencies and define UX opportunities
Benchmarked legacy tools and competitors to pinpoint inefficiencies and define UX opportunities
03
Redesigned Core Workflows for Scalability
Redesigned Core Workflows for Scalability
Redesigned Core Workflows for Scalability
Redesigned Core Workflows for Scalability
Re-architected inventory and ordering flows with a focus on clarity, speed, and modular UI patterns
Re-architected inventory and ordering flows with a focus on clarity, speed, and modular UI patterns
Re-architected inventory and ordering flows with a focus on clarity, speed, and modular UI patterns
Re-architected inventory and ordering flows with a focus on clarity, speed, and modular UI patterns
04
Validated Through User Testing
Validated Through User Testing
Validated Through User Testing
Validated Through User Testing
Ran usability tests and incorporated feedback across sprints to optimize task flows and align with user expectations.
Ran usability tests and incorporated feedback across sprints to optimize task flows and align with user expectations.
Ran usability tests and incorporated feedback across sprints to optimize task flows and align with user expectations.
Ran usability tests and incorporated feedback across sprints to optimize task flows and align with user expectations.
30 survey responses, 6 meetings, 12+ user interviews and 8 usability tests later....
30 survey responses, 6 meetings, 12+ user interviews and 8 usability tests later....
30 survey responses, 6 meetings, 12+ user interviews and 8 usability tests later....
30 survey responses, 6 meetings, 12+ user interviews and 8 usability tests later....
the result
THE IMPACT I MADE WITH MY DESIGNS
Since 2 months of adoption, the system has facilitated over 10,000 transactions between wholesalers and retailers, improving overall user satisfaction scores by 75%
Since 2 months of adoption, the system has facilitated over 10,000 transactions between wholesalers and retailers, improving overall user satisfaction scores by 75%
25%
25%
25%
25%
increase in inventory accuracy
increase in inventory accuracy
increase in inventory accuracy
increase in inventory accuracy
20%
20%
20%
20%
boost in sales for partnered retailers
boost in sales for partnered retailers
boost in sales for partnered retailers
boost in sales for partnered retailers
40%
40%
40%
40%
reduction in order errors
reduction in order errors
reduction in order errors
reduction in order errors
the final solution
the final solution
the final solution
the final solution
the final solution
the final solution
the final solution
But, How Did We Really Help Our Users?
But, How Did We Really Help Our Users?
BEFORE
BEFORE
BEFORE
Pain Point 1- Dashboard
Pain Point 1- Dashboard
Pain Point 1- Dashboard
Pain Point 1- Dashboard
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
This is caused by the limited data visualization and lack of contextual grouping
Redesign
Redesign
Redesign
AFTER
AFTER
AFTER
The new dashboard combines key metrics, real-time data, and visual components in a single, interactive view
The new dashboard combines key metrics, real-time data, and visual components in a single, interactive view
The new dashboard combines key metrics, real-time data, and visual components in a single, interactive view
The new dashboard combines key metrics, real-time data, and visual components in a single, interactive view
Pain Point 2- Order History Page
Pain Point 2- Order History Page
Pain Point 2- Order History Page
Pain Point 2- Order History Page
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
The dashboard lacks depth and context, making it difficult for users to gain actionable insights at a glance
Pain Point 3- Invoice Page
Pain Point 3- Invoice Page
Pain Point 3- Invoice Page
Pain Point 3- Invoice Page
Users were unable to track partial payments or invoice status, leading to manual follow-ups and missed financial details
Users were unable to track partial payments or invoice status, leading to manual follow-ups and missed financial details
Users were unable to track partial payments or invoice status, leading to manual follow-ups and missed financial details
Users were unable to track partial payments or invoice status, leading to manual follow-ups and missed financial details
✨ Introduced a dynamic invoice interface with real-time payment tracking and complete transparency.
🧾 A Summary panel on the right showing all payments made (dates, amounts, and types), with a Remaining Amount clearly highlighted.
📤 A call-to-action button to “Send Invoice,” clarifying whether the invoice has been issued or not.
🧍♂️ Full billing and shipping information for both the seller and the customer, improving traceability and business legitimacy.
✏️ Editable invoice controls (Edit Invoice + Save) allowing users to quickly make corrections without restarting the process.
✨ Introduced a dynamic invoice interface with real-time payment tracking and complete transparency.
🧾 A Summary panel on the right showing all payments made (dates, amounts, and types), with a Remaining Amount clearly highlighted.
📤 A call-to-action button to “Send Invoice,” clarifying whether the invoice has been issued or not.
🧍♂️ Full billing and shipping information for both the seller and the customer, improving traceability and business legitimacy.
✏️ Editable invoice controls (Edit Invoice + Save) allowing users to quickly make corrections without restarting the process.
✨ Introduced a dynamic invoice interface with real-time payment tracking and complete transparency.
🧾 A Summary panel on the right showing all payments made (dates, amounts, and types), with a Remaining Amount clearly highlighted.
📤 A call-to-action button to “Send Invoice,” clarifying whether the invoice has been issued or not.
🧍♂️ Full billing and shipping information for both the seller and the customer, improving traceability and business legitimacy.
✏️ Editable invoice controls (Edit Invoice + Save) allowing users to quickly make corrections without restarting the process.
impact
What do our user's say about the redesign?
User #1
User #1
User #1
“This version just makes sense. I’m not clicking around trying to find stuff — it’s all right there when I open the dashboard.”
“This version just makes sense. I’m not clicking around trying to find stuff — it’s all right there when I open the dashboard.”
User #2
User #2
User #2
“Oh wow, I love the color labels. I can glance at it and know what’s done and what still needs attention. Super helpful!”
“Oh wow, I love the color labels. I can glance at it and know what’s done and what still needs attention. Super helpful!”
my learnings
my learnings
my learnings
my learnings
Lessons from the project I carry forward
Design Decisions Are Stronger with Data
Design Decisions Are Stronger with Data
Design Decisions Are Stronger with Data
Design Decisions Are Stronger with Data
Great UX Happens When Designers & Developers Sync
Great UX Happens When Designers & Developers Sync
Great UX Happens When Designers & Developers Sync
Great UX Happens When Designers & Developers Sync
The Best Designs Evolve with User Feedback
The Best Designs Evolve with User Feedback
The Best Designs Evolve with User Feedback
The Best Designs Evolve with User Feedback
want to see more of my work?
here’s a project you might like
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
Reimagining How AI Listens to the Unspoken Needs of Job Seekers
